Privacy Policy

Effective Date: July 29, 2025

Foothills Flight Center Inc. (“we”, “us”, “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information in accordance with the Personal Information Protection Act (PIPA) of Alberta, Canada, other applicable privacy laws, and The Campaign Registry (TCR) SMS compliance standards.

By using our website (https://foothillsflightcenter.com) or our services, you consent to the practices described in this policy.

1. Information We Collect

A. Provided Information

We collect information you voluntarily give us, such as:

  • Name, email, phone number, and address when you contact us or request services
  • Booking or inquiry details (e.g. hangar rental, tie‑down, office leasing)
  • SMS opt-in and preferences

B. Automatically Collected Information

We collect certain technical information when you use our website:

  • IP address, browser type, device information, operating system
  • Pages visited, duration, clickstream data
  • Cookies and tracking technologies (e.g. Google Analytics)

2. Purpose of Collection

We use the collected information for:

  • Communicating with you (e.g. responding to inquiries, sending confirmations)
  • Providing requested services (e.g. hangar space, fuel services)
  • Operating, maintaining, and improving our website
  • Fraud prevention, analytics, diagnostics, and legal compliance

We do not sell or rent your personal information to third parties.

3. Legal Basis and Consent

We collect, use, and disclose your information only with your consent, or when permitted or required by law. Your consent may be:

  • Express (e.g., through form submissions, checkbox opt-ins)
  • Implied (e.g., continuing to use our services or respond to communications)

You may withdraw your consent at any time by contacting us (see Section 11). Withdrawal of consent may limit our ability to provide services.

4. Sharing Your Information

We may share your personal information with:

  • Trusted third-party providers who help us host or operate our website, process bookings, send emails, etc. They are contractually restricted from using your data for other purposes.
  • Legal and regulatory authorities, if required by law, or to protect rights, safety, or property.
  • Payment processors or contractors assisting with service delivery.

We will never share your personal information for marketing or promotional purposes without obtaining your explicit consent.

5. SMS Consent & Text Messaging

Foothills Flight Center Inc. may offer SMS (Short Message Service) communication for purposes such as:

  • Service confirmations (e.g. hangar reservations, fueling requests)
  • Operational updates or flight center notifications

We are committed to complying with the U.S. Telephone Consumer Protection Act (TCPA) and The Campaign Registry (TCR) compliance framework. Here’s how we handle SMS-related data:

A. Consent Requirements

By providing your mobile phone number and opting in (via website form, email, SMS, or verbally), you expressly consent to receive text messages from us.

  • Consent is not a condition of any purchase.
  • Message frequency may vary.
  • Standard message and data rates may apply.
  • You can opt out at any time by replying STOP to any message.

B. Information Collected

If you opt in, we collect and store:

  • Your mobile number
  • Timestamp of opt-in
  • Message interaction data (e.g. delivery, open rates, replies)
  • Carrier information

This information is stored securely and used solely for SMS communication under the purposes agreed upon.

C. Opt-Out & Help

  • To stop receiving messages, reply STOP at any time. You will receive a final confirmation text and no further messages unless you re-subscribe.
  • For help, reply HELP or contact us directly via email or phone.

We honor all opt-out requests promptly and maintain a suppression list to prevent future messages to unsubscribed numbers.

D. Sharing & Disclosure

We do not sell, rent, or share your mobile number with third parties for their own marketing purposes. Messaging services are delivered through vetted, TCR-registered third-party platforms and aggregators who are contractually bound to safeguard your data.

E. Your Responsibilities

By opting in, you confirm that:

  • You are the account holder or authorized user of the mobile phone number you provide
  • You are 18 years of age or older
  • You understand how to opt out and agree to receive communications consistent with this policy

6. Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies for:

  • Website functionality and user preferences
  • Traffic and performance analytics

You can manage cookies through your browser settings. Disabling cookies may affect site performance.

7. Data Retention

We retain personal information only as long as necessary for the identified purposes or as required by law. When no longer needed, personal data is securely deleted or destroyed using industry-standard practices.

8. Security

We implement reasonable physical, electronic, and organizational security measures (e.g. SSL encryption, restricted access) to protect your personal data. However, no internet transmission can be 100% secure; we cannot guarantee absolute security.

9. Your Rights

Under Alberta’s PIPA and other applicable laws, you have the right to:

  • Request access to your personal information
  • Request corrections to inaccurate or incomplete data
  • Withdraw consent at any time (subject to legal/contractual limitations)
  • File a complaint with the Alberta Privacy Commissioner if needed

To make a request, contact our Privacy Officer (see Section 10). We will respond within the time limits prescribed by law.

10. Children’s Privacy

Our website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such data has been collected, we will promptly delete it.

11. Contact & Updates

If you have questions, concerns, or wish to exercise your rights under this policy, please contact our Privacy Officer:

Andy Hamel
Foothills Flight Center Inc.
310 Gordon Jones Way
High River Airport, Alberta
T0L 0P0
Email: [email protected]
Phone: 403-603-4091

We may update this Privacy Policy from time to time. The date at the top will reflect the most recent version.